Privacy Policy – OralFloraCare

OralFloraCare (“we,” “us,” “our,” or “Company”) is a brand operated by SkyTrail E-Commerce LLC, a limited liability company organized under the laws of the State of Wyoming, with its principal place of business at 30 N Gould St Ste R, Sheridan, WY 82801. This Privacy Policy governs the collection, use, disclosure, storage, and protection of personal information obtained from visitors to www.oralfloracare.com (the “Website”) and from customers who purchase products through this Website.

1. Introduction and Scope

This Privacy Policy applies to all personal information collected through our Website, email communications, telephone interactions, and any other channels through which you interact with us. By visiting our Website or purchasing our products, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not access or use our Website or services.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide when you:

• Place an order or begin your oral wellness journey supply program
• Register for an account or newsletter
• Contact our customer service team by phone, email, or online form
• Respond to surveys or promotions

This information may include: full name, mailing and billing address, email address, telephone number, payment card information (processed through PCI-DSS-compliant third-party processors), order details, and any other information you choose to provide.

2.2 Information Collected Automatically

When you visit our Website, we and our third-party service providers may automatically collect certain technical and usage data, including:

• Internet Protocol (IP) address and approximate geolocation
• Browser type, version, and operating system
• Pages visited, time on page, referring URLs, and clickstream data
• Cookie identifiers and similar tracking technologies
• Device identifiers (mobile device ID, advertising ID)

2.3 Information from Third Parties

We may receive information about you from third-party sources, including marketing partners, data analytics providers, and payment processors, which we may combine with information we have already collected about you.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To process and fulfill your orders, including shipping, billing, and customer support
• To administer oral wellness journey supply offers and continuity subscription programs
• To communicate with you about your order, account, or inquiries
• To send you promotional communications about our products (where you have consented or where permitted by law)
• To personalize your experience on our Website
• To detect, prevent, and investigate fraud, chargebacks, and other illegal activity
• To comply with legal obligations and enforce our Terms and Conditions
• To improve our Website, products, and marketing strategies
• To conduct internal analytics and business reporting

We will not sell, rent, or trade your personally identifiable information to unaffiliated third parties for their own independent marketing purposes without your explicit consent, except as described in this Privacy Policy.

4. Cookies and Tracking Technologies

Our Website uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your browsing experience, analyze traffic, and serve targeted advertisements. Cookies are small text files stored on your device.

Types of cookies we use include:

• Essential cookies — required for the Website to function properly
• Analytics cookies — help us understand how visitors interact with our Website (e.g., Google Analytics)
• Marketing cookies — used to deliver relevant advertisements and track campaign performance
• Preference cookies — remember your settings and preferences

You may control cookies through your browser settings. Disabling certain cookies may limit the functionality of our Website. We honor Do Not Track signals where technically feasible, though our advertising partners may not.

5. Sharing Your Information

We may share your personal information with:

• Payment processors and financial institutions to process transactions
• Fulfillment centers and shipping carriers to deliver your orders
• Customer relationship management (CRM) platform providers
• Email and SMS marketing service providers
• Analytics and advertising technology providers
• Regulatory and law enforcement authorities when required by law or to protect our rights
• Professional advisors including attorneys, accountants, and auditors under duty of confidentiality

All third-party service providers are contractually required to maintain the confidentiality and security of your information and are prohibited from using it for any purpose other than the services they provide to us.

We do not sell, lease, or rent your personally identifiable information to third parties for their own marketing purposes.

6. Trial Offer and Continuity Subscription Disclosure

OralFloraCare offers customers an oral wellness journey supply program, allowing you to begin your selected supply plan by covering only the shipping and handling (“S&H Offer”). By participating in this program, you authorize us to charge the applicable ongoing subscription fee to your payment method on file at the end of your ten (10) day review period, unless you cancel before the review period ends. Your payment and billing information is retained securely for this purpose and for processing recurring charges pursuant to your enrollment agreement. All billing and cancellation terms are disclosed at the point of purchase and in our Terms and Conditions.

7. Telemarketing and Communications Consent

By providing your telephone number to OralFloraCare, you expressly consent to receive telephone calls (including calls placed by or using an automatic telephone dialing system or a prerecorded voice message) and text messages from us or our authorized representatives regarding your order, account, and promotional offers, unless you opt out. You may opt out of marketing calls or texts at any time by contacting us at support@oralfloracare.com or calling 1-386-456-3498. Message and data rates may apply. Opting out of marketing communications will not affect transactional communications related to your order.

We comply with the Telephone Consumer Protection Act (TCPA), the FTC Telemarketing Sales Rule (TSR), and all applicable state telemarketing laws.

8. Data Retention

We retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, including to provide products and services, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will securely delete or anonymize it in accordance with our data retention schedule and applicable law.

9. Security

We implement reasonable and appropriate administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use Secure Socket Layer (SSL) encryption for data transmitted through our Website and PCI-DSS-compliant payment processors for all financial transactions.

No method of transmission over the internet or electronic storage is completely secure. While we take commercially reasonable precautions, we cannot guarantee absolute security of your information. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

10. Your Rights and Choices

Depending on your state or country of residence, you may have certain rights with respect to your personal information, including:

• Right to access — to request a copy of the personal information we hold about you
• Right to correction — to request correction of inaccurate or incomplete data
• Right to deletion — to request that we delete your personal information, subject to certain exceptions
• Right to opt out of sale — we do not sell personal information, but you may submit a request to confirm this
• Right to non-discrimination — we will not discriminate against you for exercising your privacy rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA). Virginia, Colorado, Connecticut, and other state residents may have rights under their respective state privacy laws. To exercise any of these rights, please contact us at support@oralfloracare.com or in writing at SkyTrail E-Commerce LLC, 30 N Gould St Ste R, Sheridan, WY 82801.

We will respond to verifiable consumer requests within the timeframes required by applicable law.

11. Children’s Privacy

Our Website and products are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from a person under 18, we will promptly delete such information. If you believe we have collected information from a minor, please contact us immediately at support@oralfloracare.com.

12. Third-Party Links

Our Website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices or content of any third-party sites and encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. When we make material changes, we will revise the “Last Updated” date at the top of this page. Your continued use of the Website or purchase of our products following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

14. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact:

SkyTrail E-Commerce LLC
30 N Gould St Ste R, Sheridan, WY 82801
Customer Service Email: support@oralfloracare.com
Customer Service Phone: 1-386-456-3498
Website: www.oralfloracare.com

FDA Disclaimer

The statements on this website have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.